Savitribai Phule Pune University, Maharashtra, General Semester 2, Computer Concepts & Applications - II Syllabus

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Unit - 1 Introduction to E-commerce Tools
1.1 Process of ECommerce Types of ECommerce
1.2 Role of Internet and Web in ECommerce
1.3 Technologies Used in ECommerce Systems
1.4 ECommerce Activities Various Activities of ECommerce
1.5 Various Modes of Operation Associated with ECommerce
1.6 Elements and Resources Impacting ECommerce and Changes
1.7 Types of ECommerce Providers and Vendors
1.8 Opportunity Development for Ecommerce Stages
1.9 Development of ECommerce Business Case
1.10 Components and Factors for the Development of the Business Case
1.11 Steps to Design and Develop an ECommerce Website
1.1 Process of ECommerce Types of ECommerce
1.2 Role of Internet and Web in ECommerce
1.3 Technologies Used in ECommerce Systems
1.4 ECommerce Activities Various Activities of ECommerce
1.5 Various Modes of Operation Associated with ECommerce
1.6 Elements and Resources Impacting ECommerce and Changes
1.7 Types of ECommerce Providers and Vendors
1.8 Opportunity Development for Ecommerce Stages
1.9 Development of ECommerce Business Case
1.10 Components and Factors for the Development of the Business Case
1.11 Steps to Design and Develop an ECommerce Website
Unit - 2 Introductions to E-Marketing
2.1 EMarketing Traditional Marketing
2.2 EMarketing
2.3 Identifying Web Presence Goals – Achieving web presence goals
2.4 Uniqueness of the web
2.5 Meeting the needs of website visitors
2.6 Site Adhesion Content format and access
2.7 Maintaining a Website
2.8 Metrics Defining Internet Units of Measurement
2.9 Online Marketing Advantages of Online Marketing
2.10 ECustomer Relationship Management Customer Relationship Management CRM
2.11 Marketing automation
2.12 Enterprise customer management
2.13 Customer Relationship Management Areas
2.14 CRM Processes
2.15 Architectural Components of a CRM Solution
2.16 Customer’s information repository
2.17 Campaign management
2.18 Event triggers Campaign management
2.19 Business logic and rules repository
2.20 Forecasting and planning tools
2.21 Electronic Customer Relationship Management
2.22 Need Architecture and Applications of Electronic CRM
2.23 Supply Chain Management SCM Goals of SCM Functions of SCM Strategies of SCM
2.24 Electronic SCM and its benefits
2.25 Components of Electronic SCM
2.26 Electronic Logistics and its Implementation
2.1 EMarketing Traditional Marketing
2.2 EMarketing
2.3 Identifying Web Presence Goals – Achieving web presence goals
2.4 Uniqueness of the web
2.5 Meeting the needs of website visitors
2.6 Site Adhesion Content format and access
2.7 Maintaining a Website
2.8 Metrics Defining Internet Units of Measurement
2.9 Online Marketing Advantages of Online Marketing
2.10 ECustomer Relationship Management Customer Relationship Management CRM
2.11 Marketing automation
2.12 Enterprise customer management
2.13 Customer Relationship Management Areas
2.14 CRM Processes
2.15 Architectural Components of a CRM Solution
2.16 Customer’s information repository
2.17 Campaign management
2.18 Event triggers Campaign management
2.19 Business logic and rules repository
2.20 Forecasting and planning tools
2.21 Electronic Customer Relationship Management
2.22 Need Architecture and Applications of Electronic CRM
2.23 Supply Chain Management SCM Goals of SCM Functions of SCM Strategies of SCM
2.24 Electronic SCM and its benefits
2.25 Components of Electronic SCM
2.26 Electronic Logistics and its Implementation
Unit - 3 Electronic Payment System
3.1 Electronic Data Interchange Introduction to EDI
3.2 EDI Architecture Financial EDI
3.3 Overview of the technology involved in EDI
3.4 Introduction to EPS Application of Online payment system
3.5 Introduction to EFT Electronic Fund Transfer Types of EFT NEFT RTGS
3.6 EPayment Systems Electronic Funds Transfer
3.7 Digital Token Based EPayment Systems
3.8 Modern Payment Systems
3.9 Steps for Electronic Payment
3.10 Payment Security
3.11 Net Banking
3.12 Introduction to Digital Signature and Digital Certificates
3.13 Stages of SET
3.14 Types of Payment System Digital Cash Electronic Cheque Smart Card CreditDebit Card
3.1 Electronic Data Interchange Introduction to EDI
3.2 EDI Architecture Financial EDI
3.3 Overview of the technology involved in EDI
3.4 Introduction to EPS Application of Online payment system
3.5 Introduction to EFT Electronic Fund Transfer Types of EFT NEFT RTGS
3.6 EPayment Systems Electronic Funds Transfer
3.7 Digital Token Based EPayment Systems
3.8 Modern Payment Systems
3.9 Steps for Electronic Payment
3.10 Payment Security
3.11 Net Banking
3.12 Introduction to Digital Signature and Digital Certificates
3.13 Stages of SET
3.14 Types of Payment System Digital Cash Electronic Cheque Smart Card CreditDebit Card
Unit - 4 Introduction to M-Commerce
4.1 Definition Need and Scope Advantages and disadvantages of Mcommerce
4.2 MCommerce and its applications
4.3 Types of MCommerce
4.4 Products and Services of MCommerce
4.5 Mobile payment application
4.6 Difference between Ecommerce and MCommerce
4.1 Definition Need and Scope Advantages and disadvantages of Mcommerce
4.2 MCommerce and its applications
4.3 Types of MCommerce
4.4 Products and Services of MCommerce
4.5 Mobile payment application
4.6 Difference between Ecommerce and MCommerce
Download GEN Sem 2 syllabus pdf
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Other Subjects of Semester-2
Compulsory english
Financial accounting - ii
Business economics (micro) - ii
Business mathematics and statistics-ii
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