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Ranchi University, Jharkhand, General Semester 4, Office Management Syllabus
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Unit - 1 Office and Office Management:
Unit 1
Office and Office Management
1.1 Meaning of Modern Office
1.2 Functions of office – primary and administrative management functions
1.3 Importance of office
1.4 Duties of the office manager his qualities and essential qualifications
1.5 Filing and Indexing Filing and Indexing – Its meaning and importance
1.6 Essentials of good filing
1.7 Centralized vs. Decentralized filing
1.8 System of classification
1.9 Methods of filing and filing equipment
1.10 Weeding of old records
1.11 Meaning and need for indexing
1.12 Various types of indexing
Unit 1
Office and Office Management
1.1 Meaning of Modern Office
1.2 Functions of office – primary and administrative management functions
1.3 Importance of office
1.4 Duties of the office manager his qualities and essential qualifications
1.5 Filing and Indexing Filing and Indexing – Its meaning and importance
1.6 Essentials of good filing
1.7 Centralized vs. Decentralized filing
1.8 System of classification
1.9 Methods of filing and filing equipment
1.10 Weeding of old records
1.11 Meaning and need for indexing
1.12 Various types of indexing
Unit - 2 Mail and Mailing Procedures:
Unit 2
Mail and Mailing Procedures
2.1 Mailing Procedures – meaning and importance of mail
2.2 Centralization of mail handling work its advantages
2.3 Room equipment and accessories
2.4 Sorting tables and rack
2.5 Letter opener
2.6 Time and date stamps
2.7 Postal Franking Machine
2.8 Addressing Machine
2.9 Mailing through post courier email
2.10 Appending files with email
2.11 Inward and outward mail – receiving sorting opening recording making distributing folding of letters sent maintenance of peon book dispatching courier services central receipt and dispatch
2.12 Forms and Stationery Office Forms – introduction meaning importance of forms
2.13 Advantages of using forms
2.14 Disadvantages of using forms
2.15 Type of forms
2.16 Factors affecting forms design
2.17 Principles of form design
2.18 Form Control
2.19 Stationery – introduction types of stationery used in offices
2.20 Importance of managing stationery
2.21 Selection of stationery
2.22 Essential requirements for a good system of dealing with stationery
2.23 Purchasing principles
2.24 Purchase procedure
2.25 Standardization of stationery
Unit 2
Mail and Mailing Procedures
2.1 Mailing Procedures – meaning and importance of mail
2.2 Centralization of mail handling work its advantages
2.3 Room equipment and accessories
2.4 Sorting tables and rack
2.5 Letter opener
2.6 Time and date stamps
2.7 Postal Franking Machine
2.8 Addressing Machine
2.9 Mailing through post courier email
2.10 Appending files with email
2.11 Inward and outward mail – receiving sorting opening recording making distributing folding of letters sent maintenance of peon book dispatching courier services central receipt and dispatch
2.12 Forms and Stationery Office Forms – introduction meaning importance of forms
2.13 Advantages of using forms
2.14 Disadvantages of using forms
2.15 Type of forms
2.16 Factors affecting forms design
2.17 Principles of form design
2.18 Form Control
2.19 Stationery – introduction types of stationery used in offices
2.20 Importance of managing stationery
2.21 Selection of stationery
2.22 Essential requirements for a good system of dealing with stationery
2.23 Purchasing principles
2.24 Purchase procedure
2.25 Standardization of stationery
Unit - 3 Modern Office Equipments
Unit 3
Modern Office Equipments
3.1 Introduction meaning and Importance of office automation
3.2 Objectives of Office Mechanization
3.3 Advantages
3.4 Disadvantages
3.5 Factors Determining Office Mechanization
3.6 Kind of office machines personal computers photocopier fax telephone telephone answering machine dictating machines Audio Visual Aids
3.7 Budget Budget Annual revised and estimated
3.8 Recurring and nonrecurring heads of expenditure
3.9 Audit process Vouching verification and valuation
3.10 Consumables Stock register and Asset register
3.11 Procedure for disposal of records and assets
Unit 3
Modern Office Equipments
3.1 Introduction meaning and Importance of office automation
3.2 Objectives of Office Mechanization
3.3 Advantages
3.4 Disadvantages
3.5 Factors Determining Office Mechanization
3.6 Kind of office machines personal computers photocopier fax telephone telephone answering machine dictating machines Audio Visual Aids
3.7 Budget Budget Annual revised and estimated
3.8 Recurring and nonrecurring heads of expenditure
3.9 Audit process Vouching verification and valuation
3.10 Consumables Stock register and Asset register
3.11 Procedure for disposal of records and assets
Unit - 4 Banking facilities
Unit 4
Banking facilities
4.1 Types of accounts
4.2 Passbook and cheque book
4.3 Other forms used in banks ATM and money transfer
4.4 AbbreviationsTerms used in Offices Explanation of abbreviationsterms used in offices in dayto day work
4.5 Modes of Payment Types of payments handled such as postal orders Cheque crosseduncrossed postdated and predated Cheques stale Cheque dishonored Cheque
Unit 4
Banking facilities
4.1 Types of accounts
4.2 Passbook and cheque book
4.3 Other forms used in banks ATM and money transfer
4.4 AbbreviationsTerms used in Offices Explanation of abbreviationsterms used in offices in dayto day work
4.5 Modes of Payment Types of payments handled such as postal orders Cheque crosseduncrossed postdated and predated Cheques stale Cheque dishonored Cheque
Unit - 5 Role of Secretary
Unit 5
Role of Secretary
5.1 Definition Appointment Duties and Responsibilities of a Personal Secretary
5.2 Qualifications for appointment as Personal Secretary
5.3 Modern technology and office communication email voice mail internet multimedia scanner videoconferencing webcasting
5.4 Agenda and Minutes of Meeting
5.5 Drafting faxmessages
5.6 Maintenance of Appointment Diary
Unit 5
Role of Secretary
5.1 Definition Appointment Duties and Responsibilities of a Personal Secretary
5.2 Qualifications for appointment as Personal Secretary
5.3 Modern technology and office communication email voice mail internet multimedia scanner videoconferencing webcasting
5.4 Agenda and Minutes of Meeting
5.5 Drafting faxmessages
5.6 Maintenance of Appointment Diary
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