University of Mumbai, Maharashtra (Mumbai University), Finance Semester 2, Business Communication-II Syllabus

Business Communication-II Lecture notes | Videos | Free pdf Download | Previous years solved question papers | MCQs | Question Banks| Syllabus
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Unit - 1 Presentation Skills

1.1 PRINCIPLES OF EFFECTIVE PRESENTATION

1.2 THE OVERHEAD PROJECTOR OHP AND TRANSPARENCIES

1.3 INTRODUCTION THE WAY TO CREATE A POWERPOINT PRESENTATION

Unit - 2 Group Communication

2.1 GROUP DISCUSSION

2.2 PREPARE FOR INTERVIEW

2.3 INTERVIEWS

2.5 BUSINESS MEETING

2.6 GROUP DYNAMICS

2.7 THE ROLE OF THE CHAIRPERSON

2.8 THE ROLE OF THE PARTICIPANTS.

2.9 DRAFTING A NOTICE AGENDA RESOLUTION

2.10 CONFERENCEThe word conference is derived from the Latin word conferentia which means to bring together. It is a group communication activity. It is tool of learning training and development in which a group of people one together to confer i.e. to have discussions and to exchange pinions.

2.11 VIDEO CONFERENCING AND TELECONFERENCING

2.12 PR PUBLIC RELATIONS

2.13 INTERNAL AND EXTERNAL PR ROLES

Unit - 3 Business Correspondence

3.1 TRADE LETTERS

3.2 ORDER LETTER

3.3 CREDIT LETTER.

3.4 STATUS INQUIRY LETTER SAMPLE

3.5 COLLECTION LETTER

3.6 DIFFERENT SORTS OF ENQUIRY LETTERS

3.7 COMPLAINT LETTER –

3.8 CLAIM LETTER

3.9 ADJUSTMENT LETTER

3.10 SALES LETTER

3.11 PROMOTIONAL LEAFLET

3.12 RTI 

Unit - 4 Language and Writing Skills

4.1 REPORT

4.2 TYPES OF REPORTS

4.3 PARTS OF REPORT

4.4 FEASIBILITY REPORT 

4.5 INVESTIGATIVE REPORT

4.6 SUMMARISING

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Other Subjects of Semester-2
Industrial law
Business environment
Business mathematics
Principle of marketing
Principles of management
Foundation course - value education and soft skill - ii
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